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Ace Hardware Superstore

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cpo has served professional contractors, builders and do-it-yourself enthusiasts since 2003 delivering the most comprehensive collection of new and factory certified reconditioned products available anywhere in the world. We have more than 20 dedicated websites for our brand partners including Bosch, Makita, Milwaukee, DeWALT, Porter-Cable, Bosch Tankless Water Heaters, Electrolux Vacuums, Ryobi Power Tools and many more.

We combine our vast selection with exceptional service to deliver an unrivaled online experience to our customers.

Shipping Rates – Within 48 Contiguous U.S. States

Please refer to the product page of the product you are interested in for specific shipping rates.

Standard shipping prices for orders shipping to Alaska or Hawaii will contain an additional shipping surcharge. Options and pricing are presented during the checkout process. You can also call us at 800-714-0918 for more information.

Returning an Item

To return an item, just follow these easy steps:

Shop C&H Distributors chdist.com

Q: How will my order ship?

A: We make every effort to ship your order the most economical way. The majority of orders that weigh up 150 lbs. will ship via UPS or FedEX Ground. Due to the volume for shipping that we do, C&H has negotiated excellent pricing with a number of motor freight carriers. We proudly pass along savings to our valued customers. All shipping charges are prepaid by C&H and added to your invoice. If you would like for us to ship via one of your preferred carriers, we are happy to do that. However, the C&H discount rate would not apply.

Q: How do I return an item?
A: If for any reason you are dissatisfied with a product you receive from C&H, merely call us for shipping instructions and return it within 45 days for full credit. We will even credit your original freight charges. The return of custom and made-to-order products is subject to prior approval and returned goods policy of the manufacturer. Buyer must contact C&H's Sales and Service Department for confirmation and shipping instructions prior to returning any products. All returns must be shipped prepaid, in resalable condition, and are subject to inspection for damage or misuse prior to issuance of a credit or refund.

Sears TOOL CATALOG

Buy Online and Pickup in Store
Store Pickup orders are fulfilled from existing store inventory or items that would typically be carried in a Sears store. Store Pickup items are typically available in the store, so there is no shipping charge.

Sears.com sells thousands of additional items that are not available in our Sears stores. Ship to Sears allows you to have items shipped to a Sears store and you can pick up at your convenience. The shipping charge will be discounted from the ship to home rate.

What items are eligible for Ship to a Sears Store (Ship to Sears)?
Many items are currently eligible for Ship to Sears. We are continuously looking for ways to provide you with the most flexibility and convenience. Please check back periodically to see what assortments we offer for Ship to Sears. We are adding new items all of the time.

Only items that can be sent via UPS are eligible for shipment from our online warehouses to the store. Oversize delivery items are not eligible.

Sears.com uses four shipping methods: U.S. Postal Service, UPS package delivery, Home Delivery, GO Delivery and Special Freight Carrier Delivery Handling. Not all methods are available for all items.

U.S. Postal Service is used to ship gift cards and all orders to APO/FPO* addresses.

UPS package delivery is the primary method of shipping for items weighing less than 150 pounds. In addition to Standard shipping, we offer Expedited (two-day air) and Premium (overnight) shipping options on many products. Additional fees are charged for Expedited and Premium shipping.

Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 90 days of your purchase, 30 days from the purchase date for Home Electronics, Mattresses, air conditioners, gas powered equipment, jewelry and watches for a refund or exchange. Video Games, CD's, DVD's, computer software and sports/toy collectibles must be unopened for a refund or exchange. For other items, including folding guest beds, air/inflatable beds, continuous air bouncers, water slides, pools, gas powered lawn equipment, power tools, scooters over $149.99, specialty occasion clothing, video camera/camcorders, handbags, jewelry and watches, if the original packaging has been opened or tags and/or labels have been removed the items will only be exchanged with an identical item or a substantially similar item of equal value. Replacement products obtained in an exchange transaction will only be exchanged and are not eligible for a refund. Returns and exchanges are not allowed on customized jewelry.

Sears.com and Kmart.com both partner with marketplace merchants who sell items on our website. If your order contains an item that is not sold by Sears or Kmart, please be advised that this item cannot be returned or exchanged at your local Sears or Kmart store. Your merchant's profile, which contains their specific return policy, is available via the product page. Please see your merchant's profile for additional details.

Return policies may vary for products sold and fulfilled by third-party merchants other than Sears and Kmart. See individual merchant profile, accessible from product detail pages, for applicable merchant return policies. All returns of products sold and fulfilled by a third-party merchant, including damaged and incorrect products, must be returned directly to such third-party merchant. Please note that Sears and Kmart does not support returns for international orders sold or fulfilled by a third-party merchant at this time. All international sales of products sold or fulfilled by these third-party merchants are final.

Where applicable, all refunds will be issued in the same form as the original method of payment. If you are not satisfied with your purchase after this, please let us know. Your satisfaction is important to Sears.

A 15% restocking fee is charged on Home Electronics returned without the original box, used, and without all of the original product packaging and accessories; Mattresses, built in Home Appliances, and special orders on Hardware, Sporting Goods, Lawn & Garden, and Automotive merchandise. Home Electronics returned in opened boxes may, but need not be, determined to have been used. Special orders cancelled after 24 hours of purchase are subject to a 15% order cancellation fee.

ToolKing.com

ToolKing.com offers several flexible domestic shipping options for your convenience.

$9.99 Flat Rate Domestic Ground Shipping

ToolKing.com now offers a low flat rate ground shipping charge of $9.99 for all domestic orders less than 150 pounds. Items over 150lbs must be sent via an independent freight company and an additional handling fee will apply. All ground shipments will take 2-4 business days for processing before they are shipped.

Depending on a few factors, your order may ship with DHL or UPS.

If you receive an item and it is damaged, not working or missing parts you may:

• Bring the item to your local Service Center.
  This option will usually be the quickest way to solve your issues. Service Centers can usually provide parts and/or service on the spot and get your tool working in no time. For a list of the nearest Service Centers, please visit the web site of your tool's manufacturer.

• Return the item to us.
  Within 30 days of the purchase date, we will glady process an exchange of damaged/non-working merchandise. To return an item, 'Enter in Return Instructions'. We will provide you with return instructions.

  • Returns must be post-marked, within 30-Days from the date received and in re-sellable condition to avoid a 15% restocking fee. You will be responsible for all return shipping costs on non-defective items, unless damaged in shipment. 

Returns for All Other Reasons

In order to keep our prices low, we will charge a re-stocking fee in certain instances to re-coup the cost associated with returns. A 15% re-stocking fee will be assessed in the following situations:

• Non-defective merchandise returned in visibly used, or damaged condition

• Orders "Refused" without authorization

• Returns that were shipped back after 30 days of the date received (Note: unless authorized, late returns will be rejected)

• Any return that is not the result of defective/damaged merchandise or a shipping error  

How to Return An Item

To return an item, (Enter in Return Instructions).

We will provide you with return instructions. Returns must be post-marked, within 30-Days from the date received and in re-sellable condition to avoid a 15% restocking fee. The customer is responsible for all return shipping costs on non-defective items, unless damaged in shipment.